FAQ on our Membership

  • Please navigate to the Front Page, where you will find a ‘Sign up’ button.

  • We provide a diverse range of topics related to EAs and organized into four categories: Insights, Development, Explore, and downloadable Templates. Insights offers in-depth knowledge and analysis. Development focuses on your personal and professional growth, and Explore is dedicated to discovering new content and resources.

  • We always tailor our solutions to each client, so please reach out to us for a proposal.

  • Yes, you will receive an invoice once you pay.

    You can always see your billing in your profile area.

  • You can manage your subscription in your profile area. If you cancel your subscription you will still be able to access the pages until the subscription runs out.

    As such, refunds are not provided for any remaining period of the subscription

  • Absolutely. Our platform is compatible with a wide range of devices, including computers, tablets, and smartphones.

  • Absolutely! Our platform caters to both aspiring and seasoned executive assistants. We offer a comprehensive range of content designed to add value at every stage of your career. For those new to the field, we provide a detailed roadmap to help you navigate the learning process and a 'Kick-off as a New EA' guide specifically tailored to assist beginners in building a strong foundation in their new career path.

  • We recommend starting with our dedicated section, 'Kick-off as a New EA,' designed specifically for newcomers to the field. Additionally, dive into our 'EA Playbook' where you'll be introduced to our unique methodology. Each topic in the Playbook includes carefully selected readings to help guide your learning and ensure you have a solid understanding of each concept

  • Absolutely! For seasoned professionals, we have a tailored section called 'Kick-off as a Seasoned EA' designed specifically with your advanced skills in mind. We also recommend exploring our 'Insights: Leader Nudges,' 'Projects Catalogue,' 'Development: Strategic Thinking,' and 'Become Data-driven' modules. These resources are crafted to enhance your strategic capabilities and help you excel in your role.

  • The executive assistant role is dynamic, necessitating regular updates to our resources. We refresh our content several times each month to keep it relevant and useful.

  • Absolutely! We encourage you to engage directly with us in shaping our content. Our platform is designed as a dynamic EA hub where you can exchange ideas, share insights, and help us build a vibrant and supportive community. Your input drives our network forward—we’re all ears!

  • Convincing your manager of the benefits of joining our academy can be straightforward. We've crafted a concise, two-page document outlining the key value propositions and advantages you gain as a subscriber. This resource will help you present a compelling case for the professional development opportunities available through our academy. You can access and download the document here.

  • If you encounter issues downloading our templates due to IT restrictions like firewalls, don't worry—we're here to help! Simply reach out to us via email, and we will gladly send the materials directly to your inbox. This ensures you have access to all necessary resources without delay. You can contact us here.

  • No. While we understand the temptation to share resources, we kindly request that you refrain from distributing downloaded files to others. Our ability to offer high-quality content and secure favorable vendor deals relies on maintaining a dedicated and paid subscriber base. Sharing files not only violates our terms but also impacts the overall value we can provide to you and our community. We appreciate your understanding and support in fostering a thriving academy where collective participation enhances benefits for all members.

Welcome to our FAQ section on our Executive Assistant Membership Program! Here, you will find answers to commonly asked questions regarding the benefits, features, and requirements of our academy. Our goal is to provide you with the information you need to make the most of your Executive Assistant Membership. If you don't find the answer to your question here, feel free to reach out to our support team for further assistance.